Privacy Policy

1. Information We Collect

Patriot Facility Maintenance ("we," "us," or "our") collects information that you provide directly to us, including:

• Contact information (name, email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Service request details and property information
• Payment and billing information
• Communications you send to us
• Vendor credentials, licensing, and insurance documentation

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our facility maintenance services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send service updates, maintenance reminders, and emergency notifications
• Coordinate with vendors and subcontractors for service delivery
• Comply with legal obligations and protect our rights

3. Information Sharing

We may share your information with:

• Approved vendors and subcontractors who perform services on your property
• Service providers who assist with our business operations
• Professional advisors (lawyers, accountants, insurers)
• Government authorities when required by law

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure server infrastructure, and regular security assessments.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for warranty and liability purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: